ND Ayurveda's registered office is located in Punjab, India. We respect your privacy and do not sell, rent, lease, or otherwise disclose your personally identifiable information to third parties for their independent marketing purposes.
Any information that you provide to us will be treated with utmost care and reasonable security measures. We will not use your personal information for purposes that are inconsistent with this Privacy Policy or without the consent required under applicable law.
From time to time, ND Ayurveda may use your registration and contact details to provide information about our products, services, offers, health-related content, or other information that may be of interest to you. If you do not wish to receive such communications, you may opt out by using the available unsubscribe option or by contacting our Service Department.
1. About ND Ayurveda
ND Ayurveda is committed to implementing reasonable measures designed to protect the privacy of individuals who use our services or access this website, including through computers, mobile devices, or other electronic means.
For the purposes of this Privacy Policy, the term "ND Ayurveda" may include its applicable affiliate and associate entities, directors, officers, employees, consultants, authorized professionals, and service providers, as applicable.
Although ND Ayurveda respects the privacy of all visitors and users, certain information may be collected from or about users in order to provide, operate, secure, improve, and support our Website and services.
Except as described in this Privacy Policy, our Terms of Service, Disclaimer, Shipping & Delivery Policy, Cancellation Policy, or other applicable published guidelines, we do not knowingly disclose personally identifiable information to third parties without appropriate authorization or a lawful basis for doing so.
2. Owner of the Website
This Website is owned and managed by Dr. Navdeep Sharma. All references to "ND Ayurveda" on this Website shall refer to the business and website operated under the ND Ayurveda name, including www.ndayurveda.com.
All information, text, graphics, content, materials, and other intellectual property provided on this Website are owned by or appropriately licensed to Dr. Navdeep Sharma / ND Ayurveda, unless otherwise stated. All rights relating to reproduction, distribution, modification, and use are reserved to the extent permitted by applicable law.
3. Effect of This and Related Documents
This Privacy Policy, together with our Terms of Service, Disclaimer, Refund & Return Policy, Cancellation Policy, Shipping & Delivery Policy, and other published guidelines, governs your interaction with and use of this Website and our services.
4. International Transactions
ND Ayurveda may accept orders and provide services to customers located outside India, subject to product availability, destination-country regulations, payment availability, and shipping serviceability.
- International transactions may be processed through third-party payment gateways, banks, or other authorized payment service providers.
- The customer is responsible for providing accurate billing, shipping, contact, and recipient information.
- Customers placing international orders are responsible for ensuring that the products ordered are legally permitted to be imported, received, possessed, or used in their destination country.
- Product availability, import eligibility, prescription requirements, quantity restrictions, labeling requirements, and other regulatory conditions may vary from country to country.
- ND Ayurveda does not guarantee that a product permitted for sale in India will be permitted for import or use in every destination country.
5. Customs, Import Duties and Taxes
International shipments may be subject to customs duties, import duties, taxes, VAT/GST, clearance charges, brokerage charges, or other fees imposed by the destination country or its authorities.
- Unless expressly stated otherwise, applicable import duties, taxes, customs charges, and clearance fees are the responsibility of the customer.
- The international shipping partner, including DHL where applicable, may contact the customer for customs documentation, payment of applicable charges, or other information required for clearance.
- ND Ayurveda is not responsible for delays, additional costs, detention, rejection, seizure, or return of a shipment caused by customs authorities or destination-country regulations.
- If a shipment is returned, rejected, detained, or confiscated by customs due to import restrictions, incomplete documentation, non-payment of applicable charges, or other destination-country requirements, the order may not be eligible for a refund.
6. Shipping and Delivery Liability
ND Ayurveda takes reasonable steps to ensure that products are appropriately packed and handed over to the applicable logistics partner. Once a shipment has been handed over to the shipping carrier, delivery is subject to the carrier's operational processes and applicable laws and regulations.
Delivery timelines are estimates and may vary due to customs clearance, weather conditions, public holidays, carrier delays, regulatory requirements, incorrect customer information, remote locations, or circumstances beyond our reasonable control.
For international shipments, ND Ayurveda shall not be responsible for delays or non-delivery arising from customs restrictions, import prohibitions, destination-country regulations, failure of the customer to provide required documents, or failure to pay applicable duties, taxes, or clearance charges.
7. Damaged, Broken or Tampered Shipments
Customers should inspect the package upon delivery. If a package appears to be tampered with, leaking, broken, or materially damaged, the customer should, where reasonably possible, refuse delivery and immediately contact our Service Department by phone or email.
Any claim relating to damaged, broken, leaking, or tampered shipments should be reported as soon as possible and may require photographs, shipment details, or other supporting information for investigation.
8. Medical Disclaimer
The information provided on this Website is intended for general informational and educational purposes only. It is not intended to constitute medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.
Information relating to Ayurveda, wellness, nutrition, health conditions, products, therapies, or treatment approaches should not be interpreted as a guarantee of any particular medical outcome.
Individual results may vary depending on several factors, including the individual's health condition, age, lifestyle, medical history, medication, compliance, and other circumstances.
Customers should consult a qualified medical or healthcare professional before starting, stopping, or changing any treatment, medication, supplement, or healthcare program, particularly where they have an existing medical condition, are taking medication, are pregnant or breastfeeding, or have other specific healthcare concerns.
9. No Guarantee of Medical Results
ND Ayurveda does not guarantee, represent, or warrant that any product, therapy, consultation, or information provided through the Website will cure, prevent, diagnose, or treat any particular disease or medical condition.
References to health benefits, traditional Ayurvedic practices, wellness outcomes, or customer experiences are not guarantees of individual results and should not be considered a substitute for professional medical advice.
10. Prescription and Professional Guidance
Where a product or service requires professional assessment, consultation, or prescription, customers may be required to provide relevant information or documentation before an order or service can be processed.
The customer is responsible for providing complete and accurate information relevant to their order or consultation. ND Ayurveda shall not be responsible for issues arising from inaccurate, incomplete, or misleading information supplied by the customer.
11. Payment and Transaction Information
Payment information may be processed through authorized third-party payment gateways or financial service providers. ND Ayurveda does not intend to retain complete payment-card information beyond what is reasonably required for transaction processing, security, accounting, or legal compliance.
Customers should review the applicable privacy and security practices of the payment service provider used to process their transaction.
12. Disclosure Required by Law
ND Ayurveda may disclose personal information where reasonably necessary to comply with applicable laws, court orders, governmental requests, regulatory requirements, fraud prevention, security investigations, or protection of the rights and safety of ND Ayurveda, its users, or others.
13. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
14. Consent and Communication Preferences
By providing your contact details and using our Website or services, you consent to the collection and use of information as described in this Privacy Policy, subject to applicable law.
Where marketing communications require consent, you may withdraw your consent or opt out of promotional communications at any time by using the available unsubscribe mechanism or contacting our Service Department.
15. Changes to This Policy
ND Ayurveda reserves the right to update, modify, or amend this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. Updated versions will be published on this Website and will become effective from the date of publication unless otherwise stated.
16. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, international transactions, shipping, or the use of your personal information, please contact our Service Department through the contact details provided on the Website.
